AM USED AUTO PARTS WARRANTY TERMS AND CONDITIONS

AM Used Auto Parts provides a three (3) year, parts only, limited warranty. This limited warranty is for a term length of three years from the date of delivery to the customer.

AM Used Auto Parts, LLC does not provide any mechanical labor services, and will assume NO liability or warranty in relation to ANY labor costs.

AM Used Auto Parts, LLC liability is limited to the amount paid by the customer and does not cover any costs associated with indirect/direct consequential damages.

Except for the Limited Warranty as stated herein, in no event shall AM Used Auto Parts, LLC be liable to the customer for any indirect, incidental, special, punitive, or consequential damages. This includes, without limitation, labor and material costs associated with installation or removal of parts, and expenses for towing or rental vehicles, whether based in contract, tort, warranty, negligence or any other theory of liability.

ENGINES:

All engines are ran-tested to the best of our knowledge and made sure they are not knocking, smoking, valve tapping, do not have blowby and are free from excessive oil consumption.

Required prior to or at the time of installation: Failure to replace these parts, and perform these processes as recommended by manufacturer before engine is installed or at the time of installation will VOID the warranty. If warranty is voided, AM Used Auto Parts, LLC will not refund part cost or warranty cost.

REQUIRED to replace:

TRANSMISSIONS:

All transmissions are ran-tested and made sure they are shifting properly to the best of our knowledge.

Required prior to or at the time of installation: Failure to replace these parts, and perform these processes as recommended by manufacturer before transmission is installed or at the time of installation will VOID the warranty. If warranty is voided, AM Used Auto Parts, LLC will not refund part cost or warranty cost.

REQUIRED to replace:

• Oil
• Filter
• Pan gasket
• Front Seal
• Axle Seals
• Tail Shaft Seals (For RWD Transmissions)
• Flush Line
• Install transmission cooler
• New Clutch, pressure plate, Slave Cylinder (Manual transmission)
• Fully engage torque converter in front pump.
• Transmission may need to be relearned, reset, or flashed by dealer.

Components covered under the warranty:

• Clutches (Automatic transmission)
• Governor
• Torque Converter
• Oil Pump
• Drums
• Plenetaris

Components Not Covered Under Warranty:

• Any External Sensor and switches
• Clutches (Manual transmission)
• Shifter Cable
• Synchronizers (Manual transmission)
• 4 Wheel Drive Transmission will not come with Transfer Case.

TRANSFER CASE

All transfer cases are ran-tested and made sure they are operating properly to the best of our knowledge.
Required prior to installation:seals and gear oil must be replaced for warranty to be valid. Failure to replace seals and gear oil upon installation will VOID the warranty:

RETURNED PARTS:

All returns require a Return Merchandise Authorization (RMA) number issued by AM Used Auto Parts.

OEM parts are interchangeable with multiple years, makes and models, thus the same part is an exact fit for multiple makes and models as determined by OEM standards. We guarantee the part we sell to fit your vehicle.

Incorrectly ordered parts: For all incorrectly ordered parts shipped, you must notify AM Used Auto Parts within 7 days of receiving carrier shipment via email at sales@amuap.com. DO NOT REFUSE THE PART.

AM Used Auto Parts will ship and replace, within 30 days, parts not meeting specified part descriptions authorized by customer. All parts incorrectly specified by the customer are subject to 25% handling and restocking fees, and the customer pays all shipping costs for return and replacement. Unwanted parts must be returned within 30 days of receiving, no exceptions.

Incorrect parts shipped by AM Used Auto Parts will be picked up at no cost to customer and a replacement will be shipped out or a full refund will be issued when part is returned. Incorrect parts ordered will need to be returned within 30 days of receiving. Returns require a pre-arranged return merchandise authorization (RMA) specifying return address location. Once part is returned, please email us the returned tracking number to sales@amuap.com. and once the part is received, we will inspect and issue a refund. Parts must be returned in same condition received.

Damaged Parts:

Customer must inspect part upon delivery and notify AM Used Auto Parts of any external internal damage within 3 business days via email to sales@amuap.com with pictures of the damages including Reference number (Ref#).

Claims:

If your part purchased is no longer working after installation, you can open a claim by emailing claims@amuap.com.

AM Used Auto Parts, LLC will cover return shipping on parts failed within 30 days of installation (shown on receipt).

To proceed with claim, email claims@auap.com all documents showing diagnostic with codes, and receipts that show requirements were met. Handwritten or self-made receipts will not be accepted. All documents must be received by AM Used Auto Parts, LLC within 30 days of opening claim.

Once a claim has been approved, AM Used Auto Parts, LLC will provide you with a Return Merchandise Authorization (RMA#) and return address location.

Maintenance Requirements:

Acceptable records documenting purchaser’s adherence to the vehicle manufacturer’s required maintenance are required in the event of a claim. Acceptable records must be issued on the date of maintenance, issued in the name of purchaser, be signed by purchaser, be electronically generated, issued by the commercial lubrication service facility performing the maintenance, include mileage, date of service, vehicle identification number, year, make and model, and include a record of payment and service performed. Handwritten information on records, receipts, or repair orders, pertaining to or documenting required maintenance are not acceptable.

OTHER TERMS AND CONDITIONS:

Mileage is not guaranteed and is correct to the best of our knowledge. Typical delivery time is 7-14 working days but is not guaranteed. Unusual circumstances may require additional time. All parts are shipped via LTL 18- wheeler trucks. Additional delivery charges may apply unless alternatives are pre-arranged. Deliveries to noncommercially zoned business addresses incur additional delivery charges $150.00, and Lift-gate equipped delivery trucks are an additional $100.00.

This warranty is not transferrable. There is no warranty on appearance of parts. All refused parts will have a 25% restocking fee and shipping charges of $400.00.

Freight, shipping or towing of a vehicle or anything associated in the way of per diem expenses, storage fees, medical expenses, telephone or rental charges, lost wages or earnings is not covered under this warranty

CANCELLATION POLICY:

Orders cancelled within 24 hours of purchase will be refunded in full. Orders cancelled outside of the 24-hour period, will be subject to a 25% restocking fee. If merchandise has already been shipped at the time of cancellation notice, customer will be refunded minus 25% restocking fee plus shipping charges of $300. To cancel an order please email sales@amuap.com with your REF# / Reference number (order number).

REFUNDS:

All refunds are done via company check. If an order is canceled within the same day, we will void out the transactions. If the merchandise (part) has shipped, or shipped and was delivered, refunds will be made ONLY once the part is returned and inspected

CHOICE OF LAW AND VENUE:

All questions concerning or legal matters concerning the construction, interpretation, validity and enforceability of this Agreement, whether in a court of law or in arbitration, shall be governed by and construed and enforced in accordance with the laws of the State of Florida, Hillsborough County, without giving effect to any choice or conflict of law provision or rule that would cause the laws of any other jurisdiction to apply. All disputes must be filed and resolved in Hillsborough County, Florida.

WARRANTY LIMITATIONS:

In case of a total breakdown of any part, AM Used Auto Parts’ obligation is limited to repairing or replacing broken covered components covered under this warranty. If replacement of a transmission or an engine or covered components is required and a replacement engine or components is not available, AM Used Auto Parts’ reserves the right to pay to the customer in cash the cost of replacement engine’s value, not to exceed the original purchase price. AM Used Auto Parts’, at its sole discretion, may opt to replace part with another used assembly of like kind and quality. Replacement of any part or transmission or engine covered under this warranty will be considered a repair and will not change the original length of time or term of warranty based on the original purchase date.